10 tips to protect your website from spam
Almost everyone who uses email, messenger or social media has encountered spam messages. Usually, offers are sent that sound too good to be true: a free trip, winning a large amount of money, or something similar. The scammers urge you to make a decision right away, fill out a form and provide personal contact and payment details. Especially as a website or landing page owner, you will surely know this annoying problem. To avoid falling for these tricks, you should always check your messages carefully and pay attention to the details. Our 10 tips will help you recognize spam and avoid it for your site.
1. Pay attention to the design of the email
In emails, scammers often use another brand's logo to make the scam look more credible. Therefore, you should pay close attention to the design of the email. If it is from scammers, it will have inconsistencies and will not look as professional as the original. Scammers waste no time on the small, yet important details. Therefore, pay attention to whether high-quality images, the right layout, corporate colors or other visual must-haves were used.
2. Email content
Spam mails usually contain malware
. Therefore, you should never open the attachment of suspicious mails or click on the attached link. Spam messages that are in HTML format
may also contain potentially dangerous scripts that will "infect" your PC or cell phone with the malicious software.
Therefore, pay attention to the following criteria:
● Unknown sender
● Unusual (cryptic) name of the sender
● Anonymous or unusual address
● No imprint
● No possibility to unsubscribe from the newsletter
● Noticeable grammatical and spelling errors
● Files or external link in the attachment
● Unusual or poorly prepared layout
3. Check the email sender
Check email senders. Fraudsters often use sender addresses similar to the company's, e.g. "firstname.lastname@example.org" (this email address does not exist).
If you are unsure whether it is a real email address, type the address into a search engine. Most of the time, the first search results will tell you that it is spam. Otherwise, you can ask the official support of the company.
Email clients only show the name of the person who sent the email. If you want to see the exact email address, you have to click on it explicitly. If you want to avoid spam messages, we strongly recommend you to do so - as you can set the name of the sender as you wish.
4. Payment details
Use a separate credit card for your online purchases to protect yourself from scams. Get a card that you use only for online purchases. This will help prevent misuse of your sensitive payment information. If you order online for your business, make sure that the site is trustworthy. Often a look at the imprint is enough. If you don't find one or if there is suspicious information there, it's better not to enter your payment information there.
5. Do not share your email address
Do not share the email address you used to sign in to your Onepage account
(or other software). Share the email address only with selected contacts. This way, scammers won't be able to retrieve your information and use it to send spam.
6. Protection for contact forms on your website
Some spammers try to send their spam message through contact forms on your website. Most of the time, these are bots that automatically search the web for such forms and send spam messages. The found forms are filled in and sent using automated scripts. Of course, false contact information is provided. But you can also protect yourself against this.
How do you protect yourself?
are very effective here. Captcha is the abbreviation for "Completely Automated Public Turing test to tell Computers and Humans Apart". It is a string or code of images/letters that must be entered correctly by the user before the form can be submitted.
Another variant is to split the content of a form over several pages. This makes it harder for automated scripts to send spam messages.
7. Separate email addresses from the website
Another problem that is often associated with spam is what is known as “harvesting
". This is a method where published mail addresses are collected from websites and then misused for spam.
How do you protect yourself?
To protect yourself from this spam method, you should separate your email address from your landing page or website. To do this, you can activate that users are only forwarded directly to your mail after an extra click. The link click opens the user's email program. For spam programs, such a link looks like a file - this way, your mail address will not be read automatically.
8. Email spam: Replace @ sign with "at" or "(at)"
To effectively protect your email address from spam, you can also replace the @ sign with "at
" or "(at)". Real people will still be able to tell that it's your mail address by this change - but automatic crawlers won't.
9. Check reviews and posts on your website
If users are allowed to post comments or reviews on your website, you should check them for spam before publishing. For this purpose, you can usually activate a moderation function in your site settings. To effectively prevent spam, reviews should not be able to be posted anonymously - especially if they contain links. Check each comment/review carefully for spam.
10. Remove spam accounts
It is best to regularly check your new registrations and incoming leads for suspected spam. The following criteria can give you information about possible spam suspicion:
● Names that do not sound like "real" people. For example: "User 87439" or "Free
Download". If necessary, you can google names that you are unsure about.
● (Conspicuously) large number of completed forms
● users who provide little personal information
We hope that our 10 tips will help you protect yourself and your site from spam more effectively. It is best to implement our tips today and protect yourself from possible spam. Especially in the future, watch carefully for possible spam messages in your email inbox.